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How can I use a different email account for Tiller access?
How can I use a different email account for Tiller access?

Learn how to switch to a different email address for your Tiller Access.

Heather Phillips avatar
Written by Heather Phillips
Updated over 3 weeks ago

ℹ️ You do not need to switch email addresses or sign up under a different account to try both Google Sheets or Excel. You can use either authentication type (Google or Microsoft) and still use both platforms under the same subscription/account.

If you'd like to use Tiller with a different email account than the one you're currently using you'll need to start over with a new trial using the other account. Tiller supports authentication with Google and Microsoft accounts.

Follow these steps for migrating your Tiller account to a new account:

  1. Sign up at https://my.tillerhq.com/signup using the new email address you'd like to use for Tiller access.

  2. Start a new trial by entering your payment information.

  3. Log out of the Tiller Console using the log out button at the bottom of the console.

  4. Log in to the Tiller Console using the current email address (the one you are changing from)

  5. Cancel your Tiller subscription for the current email address and email billing@tillerhq.com to ask for a refund indicating you're switching to a different email address.

  6. Once again log out of the Tiller Console using the button at the bottom of the console.

  7. Log in to the Tiller Console again using the email address of your new trial

  8. Reconnect your bank accounts to Tiller.

  9. You can manually migrate your existing data to the new sheet using copy/paste workflows or try out the community-built Migration Helper

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