First off, thanks for your patience as we come together for our annual all-hands in Seattle. We're a 9 person distributed team, so in-person time together is incredibly productive and transformative for our team.
We're turning the chat off because we don't want to be overwhelmed or frustrate customers at slow response times or delays.
You can still reach us firstname.lastname@example.org, but there will be delayed response times and resolutions this week April 22 - 26 while we focus on how to make our product and team dynamics even better.
You can often find the answers to all your questions right here on the help center.
Thanks for your understanding,