If we ask you to grab a screenshot of an error or the issue you're seeing in your sheet or on the Console here are some tips for how to do it.
How to take a screenshot
On a Mac computer:
Press CMD + Shift + 4
Click and drag your cursor around the area you want to capture
The screenshot will be saved to your Desktop (this is the default)
Open the Finder app and drag the screenshot from your Desktop into the chat window or email
On a Windows computer:
Open the Snip tool from the Start menu
Choose a mode or click the "Snip" button
Click and drag your cursor around the area you want to capture
Open the File menu and Choose Save As to save it to a location on your computer.
Drag the screenshot into the chat tool or email from it's stored location
How to take a video screen recording
On a Mac computer
Open the Quicktime application
Modify the microphone and recording area settings as desired
Start recording
On a Windows computer
Windows 10 and higher has Xbox Game Bar that you can use to record your screen or you can use a free service called Loom